Jamaican Restaurant Customer SurveyJan 29, 2020
This post is not only beneficial to Jamaican restaurant owners but also non-restaurant owners alike who can pass this vital information on and impact businesses in their community. So, we encourage you to share this message as it identifies issues and provides achievable solutions around Customer Satisfaction.
Reason for performing this survey
As he completes his upcoming book “ Building Better Communities Through Customer Satisfaction “, Chris set out to capture evidence of the important factors in achieving customer satisfaction from Jamaican Restaurant goers. Having customer satisfaction should be your focus in any business and this survey has tackled the obstacles to achieving that by hearing from the horse’s mouth - the customers themselves.
Where can this survey be applied to?
Even though this survey is meant for Jamaican restaurant owners, it can be applied to almost any type of business as the lessons embedded are universal and are important for any business looking to progress and serve their customers better.
What does the survey say?
After analysis and compilation of the survey data, some interesting trends were observed. Not to spoil it, but one of them top issues was Cleanliness. Participants in the survey highlighted it as key in creating a good first impression. Bathrooms being cleaned and washed regularly, was just one of the important observations made that impact customer satisfaction.
Where can you get the full report?
To get the full report, there are 2 possible options
2) The other option is to go to the link bit.ly/JARestaurantOwner where the report can be downloaded, and you can get a free 15 minutes consultation. We can discuss the full details of the report and the best ways to implement solutions in your business.
Overall, this survey is meant to help businesses and especially Jamaican restaurants. It is only the first in a list of products and services that would be provided by this team to help improve your customer's satisfaction and keep them coming back to your restaurant/business. If you are already doing all the activities identified in the survey, then congrats and thank you for helping to build better communities through customer satisfaction.
Of course, if you need help you contact me at 516-500-1536 or go to my website, www.CustomerSatisfactionServices.com.
Chief Customer Satisfaction Officer/Founder
Bryan Service Companies , Inc.– Customer Satisfaction Services
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